Privacy Policy

Last updated: July 3, 2026

This document is a starting template. Bracketed values such as [LEGAL ENTITY] and [JURISDICTION] must be completed, and the whole document reviewed by qualified counsel, before it is relied upon.

This Privacy Policy explains how [LEGAL ENTITY] (“vidfora”, “we”, “us”) collects, uses, and shares information when you use vidfora.com and the vidfora application (the “Service”).

We keep data collection to what the Service actually needs to run: an account, a subscription, and the product analytics that tell us the Service is working. We do not sell your personal information.

1. Information you give us

When you create an account or subscribe, we collect:

  • Account details — your email address and a securely hashed password. We never store your password in plain text.
  • Billing details — handled by our payment processor, Stripe. We receive your subscription status and a customer identifier, but we never see or store your full card number.
  • Content you create — research boards, tracked channels, saved filters, and the topics or links you type into the creator tools.
  • Support messages — anything you send us by email.

2. Information we collect automatically

When you use the Service, we and our providers collect:

  • Usage and product analytics — pages viewed and key funnel events (for example, sign-up, viewing pricing, starting checkout), via Google Analytics and our own first-party event log.
  • Cookies and similar technologies — an essential, httpOnly session cookie that keeps you logged in, plus analytics cookies set by Google Analytics.
  • Technical data — IP address (used for security and rate-limiting; stored in hashed form where we retain it), browser and device information, and approximate location derived from your IP.

3. Public YouTube data

vidfora surfaces publicly available YouTube data — video titles, thumbnails, view counts, and channel statistics — to power its research features. When you analyze a channel, we fetch that public data at your request. This information belongs to the respective creators and YouTube; vidfora is not affiliated with, endorsed by, or sponsored by YouTube or Google.

4. How we use your information

  • To provide, maintain, and improve the Service and your account.
  • To process subscriptions, payments, and the plan entitlements tied to them.
  • To send transactional email — verification, password resets, and billing notices.
  • To understand product usage in aggregate so we can improve features.
  • To protect the Service — detecting abuse, enforcing rate limits, and preventing fraud.
  • To comply with legal obligations.

5. How we share information

We share information only with the service providers that help us run vidfora, and only as needed. These include:

  • Stripe — payment processing and subscription management.
  • Google Analytics — aggregate product analytics.
  • Microsoft Azure Communication Services — sending transactional email.
  • Our hosting and infrastructure providers — running and storing the application.
  • Google / YouTube — when the Service fetches public YouTube data at your request.

6. Legal disclosures

We may also disclose information if required to do so by law, or if we believe in good faith that disclosure is necessary to comply with legal process, enforce our Terms, or protect the rights, property, or safety of vidfora, our users, or others. If [LEGAL ENTITY] is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Data retention

We keep your account information for as long as your account is active. If you delete your account, we delete or anonymize your personal information within a reasonable period, except where we must retain certain records (for example, billing records) to meet legal and accounting obligations. Aggregated or de-identified analytics that cannot reasonably identify you may be retained.

8. Your rights and choices

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing (for example, under the GDPR or CCPA). To exercise any of these rights, email support@vidfora.com and we will respond in line with applicable law. You can also manage your subscription from your account and disable analytics cookies through your browser or an opt-out tool.

9. Data security

We protect your data with industry-standard measures: passwords are hashed, traffic is encrypted in transit over TLS, and access to production systems is restricted. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to notify you and the authorities of any breach as required by law.

10. International transfers

vidfora and its providers may process and store your information in countries other than the one you live in, including the United States. Where required, we rely on appropriate safeguards for such transfers.

11. Children

The Service is not directed to children under 13 (or the minimum age of digital consent in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you. Your continued use of the Service after an update means you accept the revised policy.

13. Contact us

Questions about this policy or your data? Email support@vidfora.com, or write to [LEGAL ENTITY], [MAILING ADDRESS]. The data controller for the purposes of applicable data-protection law is [LEGAL ENTITY].